These General Conditions of Sale apply, without restriction or reservation to any purchase of hotel rental services (‘the Services’) offered by the company Hôtel La Piscine (‘the Provider’) to consumers and non-professional customers (‘the Customers or the Customer’) on its website www.hotel-la-piscine.com
The main characteristics of the Services are presented on the website www.hotel-la-piscine.com
The Customer is required to take cognizance of it before placing an order. The choice and purchase of a Service is the sole responsibility of the Customer.
These conditions apply to the exclusion of all other conditions, and in particular those applicable to other marketing channels for the Services.
They may be supplemented by special conditions, set out on the website, before any transaction with the Customer.
These General Conditions of Sale are accessible at any time on the website and will prevail, where applicable, over any other version or any other contradictory document.
Unless proven otherwise, the data recorded in the service provider’s computer system constitutes proof of all the transactions concluded with the Customer.
In accordance with the Data Protection Act of January 6, 1978, reinforced and supplemented by the GDPR (general data protection regulations) which entered into force on May 25, 2018, the Customer has, at any time, a right of access , rectification, opposition, erasure and portability of all of his personal data by writing, by mail and justifying his identity, to Hôtel La Piscine Avenue du Levant Aiguebelle 83980 LE LAVANDOU.
The Customer declares to have read these General Conditions of Sale and to have accepted them by checking the box provided for this purpose before implementing the online ordering procedure as well as the general conditions of use of the website www.hotel-la-piscine.com
The validation of the order of Services by the Customer implies acceptance without restriction or reservation of these General Conditions of Sale.
The Customer acknowledges having the capacity required to contract and acquire the Services offered on the website www.hotel-la-piscine.com
These General Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer’s purchase is the one in force on the website on the date the order is placed.
The Customer selects the services he wishes to order on the site, according to the following methods.
The contractual information is presented in French and is the subject of a confirmation at the latest at the time of the validation of the order by the Customer.
The registration of an order on the Service Provider’s site is carried out when the Customer accepts these General Conditions of Sale by checking the box provided for this purpose and confirms his order. The Customer has the possibility to check the details of his order, its total price and to correct any errors before confirming his acceptance (article 1127-2 of the Civil Code).
This validation implies acceptance of all of these General Conditions of Sale and constitutes proof of the contract of sale.
It is therefore the Customer’s responsibility to verify the accuracy of the order and to immediately report any errors.
The sale of Services will only be considered final after sending the Customer confirmation of the acceptance of the order by the Service Provider, by email and after receipt by the latter of the full deposit due. .
Any order placed on the website www.hotel-la-piscine.com constitutes the formation of a contract concluded at a distance between the Customer and the Service Provider.
The Hôtel La Piscine company reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.
For services giving rise to the establishment of a prior estimate, the sale of Services will only be considered final after the establishment of an estimate by the Service Provider and sending to the Customer confirmation of the acceptance of the order by email.
The quotes drawn up by the Service Provider are valid for a period of 3 days and they must be validated by the Customer by email.
The order on estimate is considered final by the Service Provider only after payment of a deposit of 50% of the total amount of the order.
This deposit can in no case be qualified as a deposit.
Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be modified.
Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be canceled, except for the exercise of the right of withdrawal or cases of force majeure.
The Services offered by the Service Provider are provided at the rates in effect on the website www.hotel-la-piscine.com or according to the estimate established by the Service Provider, when the Service Provider registers the order. The prices are expressed in Euros, HT and TTC.
The prices take into account any reductions that would be granted by the Service Provider under the conditions specified on the website www.hotel-la-piscine.com
These prices are firm and not revisable during their period of validity, as indicated on the website www.hotel-la-piscine.com, the Service Provider reserving the right, outside this period of validity, to modify the prices at any time. moment.
They do not include processing and management costs, which are billed in addition, under the conditions indicated on the website www.hotel-la-piscine.com and calculated prior to placing the order.
The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.
An invoice is established by the Service Provider and given to the Customer when the Services ordered are provided and in any event at the end of the stay.
A deposit corresponding to 50% of the total price of the supply of the Services ordered is required when placing the order by the Customer.
The balance of the price is payable in cash, on the day of provision of said Services, under the conditions defined in the article “Provision of Services” below, by secure payment, according to the following terms:
– by bank cards: Bank card, Visa, MasterCard, American Express, other bank cards
– Wire Transfer.
Payment by check is not accepted.
Payment by credit card is irrevocable, except in the event of fraudulent use of the card.
In this case, the Customer may request the cancellation of the payment and the return of the corresponding sums.
Payments made by the Customer will only be considered final after actual receipt of the sums due by the Service Provider.
In the event of late payment and payment of sums due by the Customer beyond the time limit set above, and after the date of payment appearing on the invoice given to the latter, late penalties calculated at the legal rate of amount including tax of the price of the provision of the Services, will be acquired automatically and automatically from the Service Provider, without any formalities or prior notice.
In addition, any delay in payment automatically entails the application of a fixed compensation of forty (40) Euros, without prejudice to late penalties. Late payment will result in the immediate payment of all sums due by the Customer, without prejudice to any other action that the Service Provider would be entitled to bring, in this respect, against the Customer.
In addition, the Service Provider reserves the right, in the event of non-compliance with the payment conditions set out above, to suspend or cancel the provision of the Services ordered by the Customer and / or to suspend the performance of its obligations. .
No additional costs, greater than the costs borne by the Service Provider for the use of a means of payment, may be billed to the Customer.
Given the nature of the services provided, orders placed by the Customer do not benefit from the right of withdrawal.
The contract is therefore definitively concluded upon placing the order by the Customer in accordance with the terms specified in these General Terms and Conditions of Sale.
Pursuant to Law 78-17 of January 6, 1978 amended by Law No. 2018-493 of June 20, 2018, it is recalled that the personal data requested from the Customer are necessary for the processing of his order and the establishment of invoices. , notably.
These data may be communicated to any partners of the Seller responsible for the execution, processing, management and payment of orders.
The processing of information communicated through the website www.hotel-la-piscine.com meets legal requirements for the protection of personal data, the information system used ensuring optimal protection of this data.
The Customer has, in accordance with national and European regulations in force, a right of permanent access, modification, rectification, opposition, portability and limitation of processing with regard to information concerning him.
This right can be exercised under the conditions and according to the modalities defined on the website www.hotel-la-piscine.com
The content of the website is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and is liable to constitute an offense of counterfeiting.
In the event of a change in unforeseeable circumstances during the conclusion of the contract, in accordance with the provisions of article 1195 of the Civil Code, the Party which has not agreed to assume a risk of excessively onerous performance may not request a renegotiation. of the contract to its co-contracting party.
The Parties cannot be held responsible if the non-performance or delay in the performance of any of their obligations, as described herein, results from a case of force majeure, within the meaning of article 1218 of the Civil Code.
These General Conditions of Sale and the operations resulting from them are governed by French law.
They are written in French. In the event that they are translated into one or more languages, only the French text will prevail in the event of a dispute.
All disputes to which the purchase and sale transactions concluded in application of these general conditions of sale could give rise, concerning their validity, interpretation, execution, termination, consequences and consequences and which could not have been be resolved between the seller and the customer will be submitted to the competent courts under the conditions of common law.
The Customer is informed that he may in any event have recourse to conventional mediation, in particular with the Consumer Mediation Commission (C. Consumption. Art. L 612-1) or with existing sectoral mediation bodies. , and whose references appear on the website www.hotel-la-piscine.com or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute.
The Customer acknowledges having been informed, prior to placing his order and concluding the contract, in a readable and understandable manner, of these General Conditions of Sale and of all the information listed in article L. 221-5. of the Consumer Code, and in particular the following information:
– the essential characteristics of the Services, taking into account the communication medium used and the Service concerned;
– the price of the Services and ancillary costs (delivery, for example);
– in the absence of immediate execution of the contract, the date or the deadline at which the Service Provider undertakes to provide the Services ordered;
– information relating to the identity of the Service Provider, its postal, telephone and electronic contact details, and its activities, if it does not appear from the context,
– information relating to legal and contractual guarantees and their implementation methods;
– the functionalities of the digital content and, where applicable, its interoperability;
– the possibility of resorting to conventional mediation in the event of a dispute;
– information relating to the right of withdrawal (existence, conditions, deadline, terms of exercise of this right and standard withdrawal form), the terms of termination and other important contractual conditions.
– the accepted payment methods.
The fact for a natural person (or legal entity), of ordering on the website www.hotel-la-p Piscine.com implies full and complete acceptance and acceptance of these General Conditions of Sale and obligation to pay for the Services ordered, which is expressly recognized by the Customer, who waives, in particular, to rely on any contradictory document, which would be unenforceable against the Service Provider.
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